Freshdesk’s integration with QuickBooks simplifies agent workflows by making access to customer details easier. Invoices can also be generated for time spent on support.
Tracking time spent on support and charging customers accordingly is now easier with the Freshdesk-QuickBooks integration. Agents can easily log time-sheet entries against employees on record in QuickBooks and edit them via the tickets page.
Freshdesk’s integration with QuickBooks Online makes it easier for agents to access data such as customer name, company, and contact details right next to a customer’s ticket and on the Contacts page.
The helpdesk brings together email, facebook, twitter, VoIP and messaging into one simple screen across devices. Solving customer problems with Freshdesk is refreshingly easy.
Free 30 Day Trial - No credit card required
|Sprout||$0/month||3||Email and Phone support channels, Knowledgebase|
|Blossom||$16/month||1||Social Support channels, Community Forums, Game Mechanics|
|Garden||$25/month||1||Live Chat channel, Multiple Products, Multiple Locations|
|Estate||$40/month||1||Enterprise Reports, Portal Customization, Custom Agent Roles|
|Forest||$70/month||1||IP White Listing, Custom Email Servers|
24 x 7 email support and 24 x 5 phone support included with all plans. You can also reach out to our support team via Facebook and Twitter. We are not available on Myspace though.