ServiceTrade

Mobile & desktop field service management application

Description

ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to streamline operations and deliver an amazing customer experience.

Track the Tech

ServiceTrade displays the status of your most important assets - your techs. See customer service status updates minute by minute.

Dispatch Board

Review job details, add new appointments, respond to changing schedules, and automatically alert techs.

Drag-and-Drop Scheduling

View all work on a map to quickly and easily schedule one-time and recurring work.

Online Quote Approval

Wow your customers (and double your quote revenue) with online approvals. Customers review and approve online - and pictures seal the deal.

Native Mobile Applications

Our iOS and Android applications enable the latest hardware and software features - no clunky server logins or flaky web apps.

Service Link

Send customers a media-rich online after-service report so they'll understand the value you bring to their business.

Track the Tech
Dispatch Board
Drag-and-Drop Scheduling
Online Quote Approval
Native Mobile Applications
Service Link

Information

DEVELOPER
ServiceTrade

LEGAL
Terms and Conditions
Privacy Policy

Our pricing is per tech, per month. Desktop admin and management users are free. Contact us about work entitlements.


PLAN PRICE USERS DETAILS
Self Starter Free 1 Setup a free account to send unlimited quotes, manage up to 20 jobs per month, and accept sub-contracted jobs from ServiceTrade customers. A great way to explore the mobile or desktop applications.
Select $59 /mo/tech paid annually 5 Unlimited jobs per month. QuickBooks integration. Phone and email support available 9am - 5pm ET.
Premium $89 /mo/tech paid annually 10 Select plan plus: Customer price book support. Service Portal. Service Review. Partner and custom integrations. Premium 24x7 support.
Enterprise $119 /mo/tech paid annually 20 Premium plan plus: Zapier library. Website hosting. Wordpress technical support. ServiceTrade certification courses.

Select customer support available 9-5 ET. Premium and Enterprise customers enjoy 24x7 access.

Contacts

919-246-9900
Online support:
http://www.servicetrade.com/support


FAQ

Can I sub-contract jobs to other contractors?
Yes. Once your sub signs up for a free account, you can assign the job and share all of the information about the services and location with them through the app.
What devices do you recommend?
ServiceTrade will work on Android and iOS smartphones and tablets. Our desktop application is browser-based and is compatible for Windows and Mac systems.
Are there any setup charges?
Yes, in most cases. Charges are only related to the services you need to migrate all of your existing data and for training your team. Your sales rep will help you define a setup scope.
Can we attach paperworks to jobs?
Yes. Your techs can complete paperwork in the field and attach a PDF to the job. For printed forms, techs can snap a photo that is also saved in the job history.